BPO
Customer support
Corpshore Vietnam provides customer support for technology products from Ho Chi Minh City and Hanoi, in Japanese, Korean, Mandarin, Vietnamese and English. Teams are product-literate and suited to Asian and Western markets.
What we deliver
We run customer support for technology products, focused on the languages and markets Vietnam serves well.
Agents are product-literate, so support is substantive rather than scripted.
Questions
Frequently asked
- Where does Corpshore Vietnam deliver customer support?
- Corpshore Vietnam delivers customer support from Ho Chi Minh City and Hanoi, both operating in Indochina Time, UTC+7. A Toronto-based account team owns commercial accountability while delivery is executed by dedicated Vietnamese teams.
- How quickly can Corpshore Vietnam staff a customer support team?
- Vietnam's 400,000 annual IT graduates let Corpshore Vietnam assemble a dedicated customer support team in weeks rather than months. Timeline depends on team size and seniority, and is confirmed in a scoped proposal.