BPO
Multilingual contact centre
Corpshore Vietnam runs a multilingual contact centre from Ho Chi Minh City and Hanoi, handling voice, chat and email in Japanese, Korean, Mandarin, Vietnamese and English. Call centre outsourcing to Vietnam pairs a strong Japanese and Korean bench with round-the-clock coverage.
What we deliver
Vietnam is one of Asia's fastest growing contact centre markets, and its Japanese and Korean language bench is a genuine differentiator for companies serving North Asia. We run inbound and outbound voice, chat and email as an extension of your brand, not a scripted call floor.
The Hanoi hub in particular carries strong Japanese and Korean capability, so North Asian customer operations can be served in-language while Western markets are covered in English, all under one Toronto-managed account team.
Questions
Frequently asked
- Where does Corpshore Vietnam deliver multilingual contact centre?
- Corpshore Vietnam delivers multilingual contact centre from Ho Chi Minh City and Hanoi, both operating in Indochina Time, UTC+7. A Toronto-based account team owns commercial accountability while delivery is executed by dedicated Vietnamese teams.
- How quickly can Corpshore Vietnam staff a multilingual contact centre team?
- Vietnam's 400,000 annual IT graduates let Corpshore Vietnam assemble a dedicated multilingual contact centre team in weeks rather than months. Timeline depends on team size and seniority, and is confirmed in a scoped proposal.